Frequently Asked Questions

Dresium is a virtual try-on service that lets you see how clothes will look on you before buying them. Simply upload a photo of yourself and select the garment you want to try on: Dresium will create a realistic image of you wearing that outfit.

No, Dresium works directly in your browser without any app installation. You can use it on your computer, tablet, or smartphone. For an even more convenient experience, a Chrome and Firefox extension is also available that lets you try on clothes directly on e-commerce websites.

Dresium works on any clothing e-commerce website. You can use it on your favorite online stores like Zara, H&M, ASOS, Zalando, and many others. The browser extension automatically detects product images and lets you try them on.

You can upload a photo from your device's gallery or take a new one with your camera. For best results, use a bust shot (face and shoulders) with a neutral background. During upload, you can crop the photo to select just your face. Your photo is processed securely and you can delete it at any time.

For optimal results: use a bust shot that clearly shows your face and shoulders, with good lighting on your face, a simple uniform background, facing forward. Full-body photos can work but have a lower success rate. During upload, you can use the crop tool to select just your face.

Yes, you can upload and save different photos in your profile. You can manage your photos from your personal dashboard and delete them whenever you want.

Image generation typically takes less than 60 seconds. The time may vary depending on system load.

You can register for free at dresium.com by clicking "Sign In". You can create an account with your email or quickly sign in with Google. Registration is fast and gives you immediate access to the service.

Dresium offers three credit packages to suit every usage need. Purchased credits never expire and can be used whenever you want, with no subscriptions or recurring costs.

Absolutely. Your privacy is our priority. Photos are processed securely, never shared with third parties, and you can delete them at any time from your dashboard. We use advanced encryption to protect all your data.

The photos you upload are stored only in your personal account to allow you to reuse them. We don't use them for other purposes and never share them. You can delete any photo at any time and it will be permanently removed from our servers.

You can request complete account deletion from your personal dashboard or by contacting support. We will delete all your data, including photos and try-on history, in compliance with GDPR.

Result quality depends heavily on the initial photo. Try using a photo with: better lighting on your face, a more uniform background, a more frontal position. If the problem persists, contact support and we'll help you get better results.

Check that the extension is enabled in your browser settings. Try reloading the page or reinstalling the extension. If the problem persists, make sure you're logged into your Dresium account. For assistance, contact support.

You can contact us by email at support@dresium.com. Our team typically responds within 24 business hours. For urgent issues, you can also use the support chat available in your dashboard.

Currently Dresium is optimized for clothing items like shirts, dresses, jackets, pants, and similar. Support for accessories is in development and will be available in the future.

Yes, you can download the generated images and share them as you prefer. From your dashboard you can save your favorite try-ons and download their images. Remember that images are for personal use.

Yes, Dresium is designed to work with all body types and sizes. Our goal is to help everyone visualize how clothes will look on them, regardless of body shape. Result quality mainly depends on the quality of the initial photo.